I have some customers who do not volume license their Microsoft Product and need to activate their Microsoft Office products. This particular customer bought a laptop with Microsoft Office 2013 pre-loaded and purchased a separate Microsoft Office Home and Business 2013 1PC License, however when they tried to activate the license by entering in their product key they kept getting a pop-up error message;
“We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. ( 0x80070005 )”.
The error occurs because the user account does not have appropriate permissions to modify the registry. Thus the activation needs to be run with Administrator privileges. So I right clicked on Word and selected Run as administrator and it activated automatically.
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